BOARD Connect
BOARD Connect: Expert assistance for all users
Competent Assistance
At BOARD OFFICE, we are dedicated to ensuring that you get the best possible experience with our portal. Service is our core value, and we consider it our foremost task to provide you with personalised guidance and the best tools on the market.
We understand that value-creating board work and seamless administration require more than just a functional portal; they require competent and accessible assistance.
With support from our experienced BOARD Connect team, we ensure that your work in BOARD OFFICE is both intuitive and productive.
BOARD Connect packages
Featuring:
Comprehensive Self-Service: Full access to a large, interactive help area with brief guides for all BOARD OFFICE functionalities.
Video Onboarding: Get started quickly with video guidance tailored for administrators, board members, and other users.
Competent Support: Direct access to our BOARD Connect team via chat every weekday from 8:00 AM – 4:00 PM (Fridays: 8:00 AM – 3:30 PM).
Featuring:
Comprehensive Self-Service: Full access to a large, interactive help area with brief guides for all BOARD OFFICE functionalities.
Video Onboarding: Get started quickly with video guidance tailored for administrators, board members, and other users.
Tailored Administrative Assistance: Receive 1 hour of assistance directed specifically towards your administrative needs.
Competence Development: Gain free access to 1 optional online BOARD EDUCATION course series to strengthen your knowledge.
Competent Support: Direct access to our BOARD Connect team via chat or by phone every weekday from 8:00 AM – 4:00 PM (Fridays: 8:00 AM – 3:30 PM).
Featuring:
Comprehensive Self-Service: Full access to a large, interactive help area with brief guides for all BOARD OFFICE functionalities.
Video Onboarding: Get started quickly with video guidance tailored for administrators, board members, and other users.
Tailored Administrative Assistance: Receive 3 hours of assistance directed specifically towards your administrative needs.
Personalised Board Assistance: 1 hour of tailored assistance for board members and other users.
Competence Development: Gain free access to 3 optional online BOARD EDUCATION course series to strengthen your knowledge.
Competent Support: Direct access to our BOARD Connect team via chat or by phone every weekday from 8:00 AM – 4:00 PM (Fridays: 8:00 AM – 3:30 PM).
Featuring:
Comprehensive Self-Service: Full access to a large, interactive help area with brief guides for all BOARD OFFICE functionalities.
Video Onboarding: Get started quickly with video guidance tailored for administrators, board members, and other users.
Tailored Administrative Assistance: Receive 5 hours of assistance directed specifically towards your administrative needs.
Personalised Board Assistance: 5 hours of tailored assistance for board members and other users.
Competence Development: Gain free access to 5 optional online BOARD EDUCATION course series to strengthen your knowledge.
Competent Support: Direct access to our BOARD Connect team via chat or by phone every weekday from 8:00 AM – 4:00 PM (Fridays: 8:00 AM – 3:30 PM).
Professionalizing Board Governance Since 2004
BOARD OFFICE has been a trusted partner in board development since 2004, providing education, advisory services, and recruitment support to boards across various industries and countries. Our extensive experience working with both local and international organizations makes us a valuable partner for a board's growth.
Our references are wide-ranging, stretching across corporations and organizations in many different industries and countries. We are proud to collaborate with influential partners who share our commitment to elevating professional, digital, and governance standards. Through these partnerships, we aim to develop and support highly effective boards in Denmark, Europe, and globally.
Frequently Asked Questions
BOARD Connect is a competent assistance and support service from BOARD OFFICE, designed specifically to ensure users of the BOARD OFFICE board portal the best possible and most productive experience.
The service focuses on personal guidance and accessible assistance.
BOARD Connect is designed to support all licensed users of BOARD OFFICE.
The target group primarily consists of:
- Board members
- Administrators
- Other key people involved in the organization's digital governance
The goal is to provide competent and accessible expert guidance in using the portal.
All BOARD Connect packages include at least:
- Comprehensive self-service: Full access to a large, interactive help area with short tutorials for all BOARD OFFICE functions
- Video onboarding: Tailored video instructions for quick start for administrators, board members and other user groups
- Competent support: Direct access to the BOARD Connect team during opening hours
The difference lies in the level of included support, assistance and skills development:
| BASIC | Chat and email | No tailored assistance | |
| PREMIUM | Chat, email and phone | 1 hour of tailored administrative assistance | 1 online BOARD EDUCATION of your choice |
| ELITE | Chat, email and phone | 3 hours of administrative assistance and 1 hour of personal assistance to the board of directors | 3 online BOARD EDUCATION of your choice |
| ENTERPRISE | Chat, email and phone | 5 hours of administrative assistance and 5 hours of personal assistance to the board of directors | 5 online BOARD EDUCATION of your choice |
BOARD EDUCATION is a board training course. It is included in the PREMIUM, ELITE and ENTERPRISE packages and is designed to strengthen users' knowledge in board work and governance.
BOARD Connect can be contacted every weekday during the following hours:
- Monday to Thursday: 8.00-16.00
- Friday: 8.00-15.30
Selecting or upgrading a BOARD Connect package is handled through direct contact with BOARD OFFICE by email or phone. We will help you select the package (BASIC, PREMIUM, ELITE or ENTERPRISE) that best matches your organizations specific support needs.
Yes, BOARD OFFICE serves international customers, who are offered support and guidance in English. For specifications of other available languages, please contact the BOARD Connect team directly.